Try logging out and in again
Log out of your account, then log back in using the email address and password you signed up with.
Try another web browser
If you are having problems with a particular browser (i.e. Internet Explorer, Chrome, or Safari) please try an alternative browser.
Try clearing the cache of your browser
There are various methods to clear your browser's cache. Be aware, that these methods nearly always delete saved passwords and H&C TV take no responsibility for any loss or issues that occur. For a list of ways to clear your browser's cache, take a look here: http://www.wikihow.com/Clear-Your-Browser's-Cache
Try updating your version of Flash to the latest version
To check if you have the latest version of flash, and install the new version if you don't, you can check here: http://get.adobe.com/flashplayer/ (H&C TV take no responsibility for any issues installing or updating Flash).