My 3G mobile connection is slow

H&C Play works over mobile internet (4G, 3G etc) and broadband, depending on the settings on the device (PC, laptop, phone, tablet) you are viewing on.

You will need to check the settings on your device(s) to ensure you're using the fastest possible connection. H&C Play works on mobile connections - we stream a lesser quality video in these cases - but to get the best quality, we recommend the fastest connection you can connect to.

Do note that some broadband suppliers charge for data use, these costs are not the responsibility of H&C Play. Watching high resolution videos can use a considerable amount of data.

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