All articles ← Knowledge Base Activate Airplay APPLE: I am having problems streaming the live or VOD content? Application seems to be broken Blank screen when trying to view video Can I share my account with other people? Do I need a TV licence to watch H&C Play? How Do I Subscribe? How do I unsubscribe? How many devices are allowed per account? How Much Does It Cost? Hur säger jag upp min prenumeration? I Can Hear Audio But Do Not See Video I cannot log in Invalid zip code, I'm trying to sign up from outside the UK or Ireland Maestro Card My 3G mobile connection is slow My subscription doesn't work / I cannot log in Payment options Problems receiving H&C on Sky? Programmes are appearing stretched on my television Purchasing H&C Play Subscriptions Sound / Audio, No Video Twitter, Facebook, Flickr, Vimeo Video Is Poor Quality Watching live events on mobile apps What Is H&C Play? Where can I download the mobile app? Which Devices Are Supported? Will my phone operator charge me?